Seriously. It took them almost 2 weeks and me calling three times to get them to fax refills on lucky's meds. I was like finally!!!! Then I looked at the approved amount and I wonder... wtf.... He needs 60 pain pills, NOT 30!!!! He takes them twice a freaking day!! ARGH!!!!
-head hits desk-
I didn't discover this until after work and the vet closed by then.